Thank you for choosing InspectVue Residential 4.1

1.1 Windows XP Installation

1. Insert InspectVue Residential 4.1 CD into your computer or locate the downloaded Install File
2. Double-click the setup file
3. On the initial Welcome Screen, Click on "Next"
4. Agree to the Terms and Conditions and click "Next"
5. You computer will gather all applicable information. Click "Install" to continue.
6. Please be patient while InspectVue installs.
7. You will be presented with a window which states that the install has finished.
   It is important that you REMOVE the check from the box "Start Program after Installation
8. Locate and double-click the "InspectVue Residential 4.1" icon on your desk top.
9. The next window will install a “generic” master library. Click “Continue"
10. This will progress until the library is fully installed. Please be patient as this may take several Minutes.
11. At or near the end of the library installation, this window will inform you of the Amyuni Print Driver installation progress. Once you see “Printer setup Succeeded” You can click “Ok” to dismiss the window.
12. Next, InspectVue will launch in “Demo” mode. You will be required to unlock the software for use.
13. Click the button in the lower left corner “Unlock Full Program After Purchase”
14. On the Registration window, you will be provided with the software serial number. This number will be needed on the following screen. You can either write this number down or Copy and Paste it.
15. When you are ready, click the button marked “Click Here to Retrieve Unlock Code”
16. Note: You will need to have internet connection to complete this process. If you do not have an internet connection or are having difficulty, you can contact the Customer Service number listed at the bottom of the window.
17. When the “Click Here to Retrieve Unlock Code” button is clicked, the program will open an internet browser that appears to be broken. Go to the following link to complete the unlock.
    ( www.pvsoftware.com/unlock.asp )
18. Enter the Contact Name of the person who purchased the software. NOT the business name
19. Next enter the Serial Number you were provided with on the InspectVue Residential Registration window and click “Generate”
20. If the Contact Name matches the contact name we have in our user database, you will be given your Unlock Code.
21. Note: If you received an error instead of your unlock code, try using a variant of your name. Most common reason for receiving this error is using a shortened or “nick-name” instead of your full or proper name. (e.g. Mike instead of Michael). This will often be the name that appears on the credit card used to purchase the software. Again, if you have difficulties during this step, contact Customer Service at (877) 810-5635 and a representative will assist you.
22. Either write down or Copy and Paste the unlock code and return to the InspectVue Residential Registration window
23. Either enter or Paste the Unlock Code in the area indicated and click “Save Changes”. If you use the Copy and Paste Method, be sure there is no extra spaces were added to the end of the Unlock Code. The flashing cursor should be directly after the last number in the Unlock Code
24. If the Unlock Code was entered correctly, the Company Information window will appear. Enter your company contact information here. Please be aware that the Company Name, Inspector #1, and Registered Contact are required fields. Registered Contact MUST match what we have on record as the Contact Name the software was purchased under. Inspector #1 can be any name you wish, Tom instead of Thomas etc… just so long as it is not empty.
25. Once finished, click “Close” and the installation will be complete.

1.2 Windows 7 / Vista Installation

2.1 Windows XP Installation

Uninstall InspectVue 4.0
The previous version of InspectVue used a set of drivers and internal code that has become outdated. In order to install InspectVue 4.1, with the newer drivers, you will need to uninstall the executable programs first. To do that, follow these steps.

NOTE: this will NOT uninstall your Libraries or Reports. It will simply remove the old Drivers and executables. It is important to uninstall the old program due to InspectVue 4.1 having an entirely new set of drivers.

1. Click on “Start”
2. Select “Computer”
3. Select “Uninstall or change a program”
4. Click on “InspectVue Residential 4” and select “Uninstall”

Unhide any "Hidden" Files or Folders

1. Right-click on "Start"
2. Select "Explore"
3. At the top, click on "Tools"
4. Select "Folder Options..."
5. Select the "View" Tab
6. In the options window, locate the options for Hiden Files and Folders
7. Ensure that there is a "dot" in the option "Show hidden files and folders"
8. Ensure that there is NOT a check in the box next to "Hide extension for know file types"
9. Click "Ok"

Temporarily rename your Library location to perform the installation
In order for the new drivers to be fully installed; InspectVue needs to completely install the original library that ships with the product. The program will not attempt to install those drivers if it detects you already have a Master Library. You must hide this folder from InspectVue and allow the extraction of files and folds as normal.

1. Click on “Start”
2. Select “Computer”
3. Under Computer, select your C: drive
4. Click on “ProgramData”
5. Click on “Porter Valley Software”
6. Right-Click on “InspectVue R4” and select “Rename”
7. TYPE “My InspectVue R4” and hit “Enter”.

Proceed with the Installation of the Software

1. Insert InspectVue Residential 4.1 CD into your computer or locate the downloaded Install File
2. Double-click the setup file
3. On the initial Welcome Screen, Click on "Next"
4. Agree to the Terms and Conditions and click "Next"
5. You computer will gather all applicable information. Click "Install" to continue.
6. Please be patient while InspectVue installs.
7. You will be presented with a window which states that the install has finished.
   It is important that you REMOVE the check from the box "Start Program after Installation
8. Locate and double-click the "InspectVue Residential 4.1" icon on your desk top.
9. The next window will install a “generic” master library. Click “Continue"
10. This will progress until the library is fully installed. Please be patient as this may take several Minutes.
11. At or near the end of the library installation, this window will inform you of the Amyuni Print Driver installation progress. Once you see “Printer setup Succeeded” You can click “Ok” to dismiss the window.
12. Next, InspectVue will launch in “Demo” mode. You will be required to unlock the software for use.
13. Click the button in the lower left corner “Unlock Full Program After Purchase”
14. On the Registration window, you will be provided with the software serial number. This number will be needed on the following screen. You can either write this number down or Copy and Paste it.
15. When you are ready, click the button marked “Click Here to Retrieve Unlock Code”
16. Note: You will need to have internet connection to complete this process. If you do not have an internet connection or are having difficulty, you can contact the Customer Service number listed at the bottom of the window.
17. When the “Click Here to Retrieve Unlock Code” button is clicked, the program will open an internet browser that appears to be broken. Go to the following link to complete the unlock.
    ( www.pvsoftware.com/unlock.asp )
18. Enter the Contact Name of the person who purchased the software. NOT the business name
19. Next enter the Serial Number you were provided with on the InspectVue Residential Registration window and click “Generate”
20. If the Contact Name matches the contact name we have in our user database, you will be given your Unlock Code.
21. Note: If you received an error instead of your unlock code, try using a variant of your name. Most common reason for receiving this error is using a shortened or “nick-name” instead of your full or proper name. (e.g. Mike instead of Michael). This will often be the name that appears on the credit card used to purchase the software. Again, if you have difficulties during this step, contact Customer Service at (877) 810-5635 and a representative will assist you.
22. Either write down or Copy and Paste the unlock code and return to the InspectVue Residential Registration window
23. Either enter or Paste the Unlock Code in the area indicated and click “Save Changes”. If you use the Copy and Paste Method, be sure there is no extra spaces were added to the end of the Unlock Code. The flashing cursor should be directly after the last number in the Unlock Code
24. If the Unlock Code was entered correctly, the Company Information window will appear. Enter your company contact information here. Please be aware that the Company Name, Inspector #1, and Registered Contact are required fields. Registered Contact MUST match what we have on record as the Contact Name the software was purchased under. Inspector #1 can be any name you wish, Tom instead of Thomas etc… just so long as it is not empty.
25. Once finished, click “Close” and the installation will be complete.

Rename your OLD Library location
In these steps we will be renaming the previously hidden folder with all your reportrs and libraries back to the InspectVue convention so as to be recognized by the program.

1. Click on “Start”
2. Select “Computer”
3. Under Computer, select your C: drive
4. Click on “ProgramData”
5. Click on “Porter Valley Software”
6. Right-Click on “InspectVue R4” and select “Rename”
7. TYPE "InspectVue R411" and hit "Enter"
8. Right-Click on “My InspectVue R4” and select “Rename”
9. TYPE “InspectVue R4” and hit “Enter”
10. Close this window and restart InspectVue 4.1

You will notice that all your reports and libraries are once more in your InspectVue. If for some reason you receive an error with words to the effect of "Not a recognized InspectVue Report Type" this is due to a corrupted report. Version 4.1 is more exacting in its report storage than the previous versions of InspevtVue. Call Customer Service if this should happen and a Representitive will assist you.

Uninstall InspectVue 4.0
The previous version of InspectVue used a set of drivers and internal code that has become outdated. In order to install InspectVue 4.1, with the newer drivers, you will need to uninstall the executable programs first. To do that, follow these steps.

NOTE: this will NOT uninstall your Libraries or Reports. It will simply remove the old Drivers and executables. It is important to uninstall the old program due to InspectVue 4.1 having an entirely new set of drivers.

1. Click on “Start”
2. Select “Computer”
3. Select “Uninstall or change a program”
4. Click on “InspectVue Residential 4” and select “Uninstall”

Unhide any "Hidden" Files or Folders
If you have not already done so or are unsure, you will need to unhide all hidden files and folders. To do this or to simply check, perform the following:

1. Click the “Start” button
2. As shown, TYPE “Folder Options” in the “Search Files and Folders” box
   
   

3. Results may vary, but the first option (shown in figure below) should always be listed first. If not, select “Folder Options” from the list of available options.
   
   

4. In the Folder Options window you will faced with many different settings and configuration choices. The two that we are concerned most with are shown below.
   
   

5. We want to ensure that there is a “Dot” in the “Show hidden files, folders, or drives” option, and that there is NO check in the “Hide extensions for known files types”
6. Once these are set as shown above, click “Ok”
   
   

1. Click on “Start”
2. Select “Computer”
3. Under Computer, select your C: drive
4. Click on “ProgramData”

5. Click on “Porter Valley Software”

6. Right-Click on “InspectVue R4” and select “Rename”

7. TYPE “My InspectVue R4” and hit “Enter”.

1. If running from your CD
   1. Right-click and select "Run as administrator"
2. If running from a file downloaded from www.pvsoftware.com
1. RIGHT-click on the setup file “IVR411_Setup.exe” and select “Properties”

2. Select the “Compatibility” tab (Shown below left)
   
   

3. Place a check in the box marked “Run this program as an administrator” and click “Ok”
   (Shown above right)
4. Double click the setup program.
5. Once the program has been installed this window will appear.
   
   

6. Remove the check from the box marked “Start InspectVue Residential after finishing Installation”
7. Locate the two new icons on your desktop “InspectVue Residential R4.1” and “InspectVue Editor R4.1”
8. You will be required to perform steps similar to those in steps 6-9 for both icons
9. RIGHT-click on the file “InspectVue Residential R4.1” and select “Properties”
10. Select the “Compatibility” tab
11. Place a check in the box marked “Run this program as an administrator” and click “Ok”
12. Perform these same steps for the “InspectVue Editor R4.1” icon
13. Next, double-click the “InspectVue Residential R4.1” icon to start the program
14. The next window will install a “generic” Master Library. Click “Continue"

15. This will progress until the library is fully installed. Please be patient as this may take several minutes

16. At or near the end of the library installation, this window will inform you of the Amyuni Print Driver installation progress. Once you see “Printer setup Succeeded” You can click “Ok” to dismiss the window

17. Next, InspectVue will launch in “Demo” mode. You will be required to unlock the software for use.
    
18. Click the button in the lower left corner “Unlock Full Program After Purchase”
    (Shown below)

19. On the Registration window, you will be provided with the software serial number. This number will be needed on the following screen. You can either write this number down or Copy and Paste it.
20. When you are ready, click the button marked “Click Here to Retrieve Unlock Code”

21. When the “Click Here to Retrieve Unlock Code” button is clicked, the program will open an internet browser that appears to be broken. Go to the following link to complete the unlock. ( www.pvsoftware.com/unlock.asp )

22. Enter the Contact Name of the person who purchased the software. NOT the business name
23. Next enter the Serial Number you were provided with on the InspectVue Residential Registration window and click “Generate”
24. If the Contact Name matches the contact name we have in our user database, you will be given your Unlock Code as shown below
    

25. Either write down or Copy and Paste the unlock code and return to the InspectVue Residential Registration window

26. Either enter or Paste the Unlock Code in the area indicated and click “Save Changes”. If you use the Copy and Paste Method, be sure there is no extra spaces were added to the end of the Unlock Code. The flashing cursor should be directly after the last number in the Unlock Code

27. If the Unlock Code was entered correctly, the above window will appear. Enter your company contact information here. Please be aware the fields 1-3 in the above figure are required fields. Field 3 MUST match what we have on record as the Contact Name the software was purchased under. Field 2 can be any name you wish, Tom instead of Thomas etc…
28. Once finished, click “Close” and the installation will be complete.

In these steps we will be renaming the previously hidden folder with all your reportrs and libraries back to the InspectVue convention so as to be recognized by the program.

1. Click on “Start”
2. Select “Computer”
3. Under Computer, select your C: drive
4. Click on “ProgramData”
5. Click on “Porter Valley Software”
6. Right-Click on “InspectVue R4” and select “Rename”
7. TYPE "InspectVue R411" and hit "Enter"
8. Right-Click on “My InspectVue R4” and select “Rename”
9. TYPE “InspectVue R4” and hit “Enter”
10. Close this window and restart InspectVue 4.1

You will notice that all your reports and libraries are once more in your InspectVue. If for some reason you receive an error with words to the effect of "Not a recognized InspectVue Report Type" this is due to a corrupted report. Version 4.1 is more exacting in its report storage than the previous versions of InspevtVue. Call Customer Service if this should happen and a Representitive will assist you.